Our Mission
Our Mission
Cleaner Homes. Happier Pets. Less Waste.
At FurFree, we believe life with pets should be full of love, loyalty and unforgettable moments—not endless cleaning.
Pets bring so much joy into our lives, but they also bring shedding, muddy paws and daily mess. Our mission is simple: to make pet ownership easier with high-quality, reusable products that genuinely work, helping you spend less time cleaning and more time with the companions you love.
🐾 Everything Starts With Pets
We know pets are more than animals—they're part of the family.
Whether they're greeting you at the door after a long day, curling up beside you on the sofa or joining you on your daily adventures, they deserve the very best.
That's why every FurFree product is chosen with both pets and their owners in mind. We focus on practical solutions that are safe, durable and designed to make everyday life a little easier.
🏡 A Cleaner Home Without Compromise
We understand the challenge of keeping your home free from pet hair while still enjoying every cuddle and every wagging tail.
Our aim is to provide effective grooming and pet hair removal products that help keep your home cleaner without the need for endless disposable alternatives or ineffective gadgets.
Because a cleaner home shouldn't come at the expense of enjoying life with your pet.
🌿 Better for You. Better for the Planet.
We're committed to offering products that help reduce unnecessary waste wherever possible.
Many of our products are reusable, helping pet owners move away from single-use alternatives without compromising on performance.
It's a small change that can make a meaningful difference over time—for your home, your wallet and the environment.
As FurFree grows, we'll continue looking for ways to make our product range even more sustainable while maintaining the quality our customers expect.
⭐ Quality You Can Trust
We believe that every product carrying the FurFree name should earn its place in your home.
That means focusing on products that are:
- Effective and reliable
- Built to last
- Easy to use
- Comfortable for pets
- Designed with everyday life in mind
We're committed to continually improving our range, listening to customer feedback and only offering products that meet the standards we'd expect for our own pets.
❤️ Putting Our Customers First
Exceptional customer service is just as important to us as exceptional products.
From the moment you visit our website to the day your order arrives, we want every experience with FurFree to be straightforward, friendly and reliable.
If something isn't right, we'll always do our best to make it right.
Your trust means everything to us, and we're committed to building long-term relationships with every customer who chooses FurFree.
🚀 Looking Ahead
FurFree is only just getting started.
Our ambition is to grow into one of the UK's most trusted pet care brands by continuing to introduce carefully selected products that make life easier for pet owners while maintaining the quality, service and values that define who we are.
As our community grows, so will our commitment to helping pet owners create cleaner homes and happier lives with their pets.
Our Promise
Every product we offer has one purpose:
To help you spend less time dealing with pet hair and more time making memories with the pets you love.
We're proud to support pet owners across the UK with practical, high-quality solutions that deliver real results.
Thank you for choosing FurFree.
Together, let's create cleaner homes, happier pets and a little more time for the moments that matter most.
Orders & Delivery
How long does delivery take?
We aim to process orders within 1–2 business days. Standard UK delivery typically takes 3–5 business days after dispatch.
Will I receive tracking information?
Where tracking is available, you'll receive a dispatch email containing tracking details once your order has been shipped.
Can I change my order after placing it?
If you need to make changes to your order, please contact us as soon as possible. We'll do our best to assist before your order is dispatched.
Do you deliver throughout the UK?
Yes. FurFree delivers across the United Kingdom.
FurFree Roller
What does the FurFree Roller remove?
The FurFree Roller is designed to remove pet hair from sofas, carpets, pet beds, upholstery, clothing and other fabric surfaces.
Does it work on both dog and cat hair?
Yes. The FurFree Roller is effective on both dog and cat hair.
Is the FurFree Roller reusable?
Absolutely. Simply empty the collection chamber and continue using it again and again without the need for disposable sticky sheets.
Does the roller require batteries?
No. The FurFree Roller is completely manual and requires no batteries or charging
Grooming Rake & Comb
Which pets is the Grooming Rake & Comb suitable for?
The grooming tools are ideal for many medium and long-haired breeds that shed regularly.
Will it hurt my pet?
No. The rounded teeth are designed to gently remove loose undercoat and tangles when used correctly.
How often should I groom my pet?
This varies by breed and coat type, but regular grooming can help reduce shedding and keep coats looking healthy.
Can it help reduce pet hair around the home?
Yes. By removing loose fur before it falls naturally, regular grooming can help reduce the amount of hair found on furniture and flooring.
Ultimate FurFree Bundle
What is included in the Ultimate FurFree Bundle?
The bundle includes:
- FurFree Roller
- Grooming Rake
- Grooming Comb
Everything you need to tackle shedding and pet hair around your home.
Why should I choose the bundle?
The bundle combines grooming and cleaning tools in one convenient package while offering better value than purchasing products separately.
Which product should I use first?
For best results, use the Grooming Rake & Comb first to remove loose undercoat, then use the FurFree Roller to remove any remaining pet hair from furniture, bedding and clothing.
Returns & Refunds
Do you offer returns?
Yes. FurFree offers a 30-Day Satisfaction Guarantee.
How do I request a return?
Simply contact our support team with your order number and details of your request, and we'll guide you through the process.
How long do refunds take?
Approved refunds are typically returned to your original payment method. Processing times can vary depending on your bank or payment provider.
General Questions
Is FurFree eco-friendly?
Yes. The reusable FurFree Roller helps reduce the need for disposable lint rollers and sticky sheets.
Why choose FurFree?
We're committed to providing practical, reusable pet care solutions that help pet owners enjoy cleaner homes and happier pets.
How can I contact FurFree?
We aim to respond within 1 business day.
Can't find the answer you're looking for?
We're Here To Help
Get In Touch
Contact our friendly support team and we'll be happy to assist.